The Bluetooth SIG (Special Interest Group) has recently been incandescent with enthusiasm. A new protocol called Bluetooth Low Energy (LE) is set to unleash a new era of machine to people communications.
Why Bluetooth?
Bluetooth is by far the most successful communications protocol. According to Mike Foley, the head of Bluetooth SIG, there are around 20m bluetooth enabled devices in Healthcare [...]
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Cisco has jumped into the content management race with its EOS platform. Build specifically for media rich sites, EOS claims to be highly modular, flexible with skins and practically code free for the content publisher. Customers are talking. And everyone is looking for value. Identifying what excites your customers and their likelihood to recommend are critical factors in stopping attrition and growing share. This thinking of Frederick Reichheld in his book ‘The Loyalty Effect’ has been translated into a corporate program using the Net-Promoter-Score (NPS) approach. This article reviews the key considerations in implementing a successful National NPS program. |
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